From data breaches to identity theft, the challenges and pace of change facing fraud teams has never been greater. This comes at the same time that legitimate customers expect engagement channels with as little friction as possible.
Biometrics is one of the most powerful ways that organizations are meeting these dual priorities. Simon Marchand, CFE, Adm.A., will share the latest advances in biometric fraud prevention strategies and how they are evolving to stay one step ahead of fraudsters. He'll also detail how organizations include banks and telecommunications companies are using biometrics to combat account takeover and subscription fraud while delivering the frictionless experiences that customers want.
Simon Marchand is the Chief Fraud Prevention Officer of the Security and Biometrics business unit within Nuance Communications' Enterprise division.
He has extensive expertise in fraud prevention, detection, security and authentication in both the banking and telecom industries. Prior to Nuance, Marchand held key fraud prevention positions at Montreal-based Laurentian Bank, Bell, and most recently Québec's Order of Chartered Administrators, where he managed its professional inspection program.
Marchand works closely with Nuance clients to design biometric-based authentication and fraud prevention strategies that disrupt criminals while reducing effort and friction for legitimate customers.